Questions, Answered

Frequently Asked Questions

Everything you need to know about our AI ads, delivery times, pricing and working with us from anywhere in the world.

1 General
TR Digital is an AI creative production studio. We make AI UGC ads, AI commercial ads, product ads from your photos, and we edit social media content and reels from footage you already have. We also offer social media marketing, branding and logo design, website design, SEO, Facebook and Instagram ads, and printing and packaging. See the full list on our services page.
TR Digital is based in Vavuniya, Sri Lanka, and works with clients worldwide. Everything is delivered remotely, and we accept PayPal for international payments.
Message us on WhatsApp or use the contact form with a few details about your product or project. We will confirm the package, delivery time and payment, then get started.
2 AI Production
An AI UGC ad is a short video ad featuring a realistic AI generated character who represents your brand, wears your product or company t-shirt, and delivers your message. It is built entirely with AI, no filming or actor booking needed.
No, for AI UGC Ads, AI Commercial Ads and Product Ads, everything is built with AI from what you already have. For Social Media Content and Reels, you send us footage you already recorded (podcast cuts, gaming or YouTube videos, wedding or real estate footage) and we edit it for you.
For AI UGC Ads or AI Commercial Ads, send your product details, brand colours or t-shirt design and the message you want the ad to deliver. For Product Ads, send your existing product photos. For Social Media Content and Reels, send the raw or recorded footage you want edited.
AI UGC Ads use an AI character in a testimonial style video. AI Commercial Ads are a more polished, scripted, brand led video styled like a produced commercial. Product Ads are built from your existing product photos into a studio feel AI video, with no filming at all. See examples on our services page.
3 Project Process
The Starter package, one AI ad, is delivered in 2 to 3 days. Growth, 3 ads per month, takes 4 to 5 days. Scale, 5 or more ads, takes 5 to 7 days. Rush delivery in 24 to 48 hours is available for an extra 40 percent of the package price.
Starter includes 1 round of revisions, Growth includes 2 rounds total, and Scale includes 3 rounds. Extra revision rounds can be added for $20 each.
Starter is delivered in vertical 9:16 format for Reels, TikTok and Shorts. Growth adds square 1:1 format. Scale adds all formats, 9:16, 1:1 and 16:9.
4 International & Agency Work
Yes. TR Digital works with clients across Europe, India, Asia and worldwide. Everything is delivered remotely and we accept PayPal for international payments.
We have not published fixed terms for agency or white label work yet. If this is what you are looking for, message us on WhatsApp and we will discuss it directly with you.
5 Pricing & Rights
Starter is $90 for one AI ad. Growth is $240 per month for 3 ads. Scale is $400 for 5 or more ads. Full package details are on our pricing page.
We accept PayPal for international clients, and cash or bank transfer locally. Payment is due before production begins, once your project details are confirmed.
Usage rights can vary by project, so we have not published a fixed blanket policy here. Message us on WhatsApp before you order so we can confirm usage rights for your specific project in writing.
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